Privacy policy

This privacy policy sets out how Casström Ltd uses and protects any information that you give Casström Ltd when you use this website. 

Casstrom Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

Casstrom Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11 March 2011.


Privacy / Privacy Policy

In connection with your registration and / or order, you agree that we store and use your information in our business to complete and provide the service you may expect from us.

Your personal data will be processed by Casström Ltd to administer the customer relationship and for marketing purposes. The personal data you provide will be used by Casström Ltd and our partners for payment and delivery.


What we collect

We may collect the following information:

  • name and job title
  • Company/organisation name and VAT number
  • contact information including email address, postal address and phone number
  • demographic information such as postcode, date of birth, preferences and interests
  • other information relevant to customer surveys and/or offers
  • IP address


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
•    Internal record keeping.
•    We may use the information to improve our products and services.
•    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, if you have approved this.
•    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Casström Ltd is the entity responsible for processing and handling the personal data you provide as a customer.

Casström Ltd will take reasonable steps to preserve personal data only for as long as it is necessary to fulfill the purposes for which they were collected. We keep your personal information as long as it is necessary for us to fulfill our commitments, ie. billing, handling complaints etc. (If you have agreed that your contact information will remain in our Marketing Promotion Register, even after the customer relationship has expired, it will remain until you instruct us to delete the information.)

As a customer of Casström Ltd, under the General Data Protection Regulations you have the right, after a written application has been submitted to us, to be informed of the personal information we hold about you and how we treat it. You also have the right to request correction or deletion or limitation of processing of the personal data we process about you or to object to the processing of the information. You are entitled to withdraw your consent at any time. You are entitled to file a complaint with a regulatory authority.

We reserve the right to refuse and cancel any orders.


Visitor Identification - Cookies

This site uses Cookies to enhance the user experience and to ensure it works efficiently. Our websites collect standard log information, including your IP address, type of browser and language, times of visits and addresses to referring websites. To ensure that this site is managed well and to improve navigation on the site, we use cookies (small text files stored on the user's computer) and web beacons (electronic images that allow our sites to count the number of visitors who visited a certain page) to collect data.


Social media

Our site may contain various social media applications or services that allow you to share content with other users (collectively "Social Media Applications.") Any personal information or other information that you contribute in any Social Media Application can be read, retrieved and used by other users of Social Media Applications, over which we have little or no control. Therefore, we do not accept responsibility for any other user's use, abuse, incorrect disclosure of personal information or other information that you have contributed to in any Social Media Application.